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Your report has no findings? You will receive an automatic refund of your spent credits
If you’ve used a credit to generate a no-findings report, we will provide you with an automatic credit refund. You can use this credit immediately to get another carVertical report.
Credits will remain active in your account for 6 months from the date they are refunded. During this period, you can use the returned credits to check the VIN of any other vehicle and get a new report.
Customer support is always here to help you
Our support team is happy to assist you whenever you have a question. Drop us a message and we will get back to you.
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