Help centre
How can I buy and redeem carVertical reports and credits?
Choose plan and pay.
If you choose to check 1 car, we will generate a report for your provided VIN after the purchase.
If you choose to check multiple cars, you’ll receive credits for future use. Credits are valid 6 months after purchase. Log in to your account (which we’ll create right after your purchase) and you can redeem your purchased credits here.
Where can I find my credits?
After entering your email, an account will be created automatically so you can access your credits and generate reports.
If you purchase a report for a specific vehicle, we will generate your report and send it to the email you provided. This report will also be available in your account, which we will create automatically after purchasing the first report.
How do you redeem credits and find generated reports?
The credits you purchase will be located in your account, set up once you complete your order. Just log in, enter the VIN you want to check and we will generate a report. All the generated reports will be seen on your account, too.
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